“I Can’t Share That”: How Family Caregivers Can Get Permission to Talk With the Care Team
HIPAA often allows doctors to talk with family. Learn how a loved one can give permission, and how to set it up with Medicare.
Understanding Healthcare
Inpatient or Observation? The Hospital Question That Can Change Your Medicare Costs
Staying overnight doesn’t always mean you’re admitted. Learn how observation status affects Medicare costs and rehab coverage.
Running Low on Food? Where to Find Help Near You, Step by Step
From 211 and food pantries to SNAP, WIC and senior meals, here is where to start when money for food runs short, and what to say when you call.
Prior Authorization: How to Keep Your Care From Getting Stuck
What prior authorization is, how to spot it early, how long decisions can take, and what to do if your plan says no.
ER, Urgent Care, or a Call to the Nurse Line? How to Plan Before You Need It
What the ER and urgent care are each for, who to call when you’re unsure, your ER rights, and a plan to make today.
Your First Video Visit: How to Get Ready for a Telehealth Appointment
Simple steps for before, during, and after a telehealth visit, from testing your setup to protecting your privacy.
Not Ready to Leave the Hospital? How a Medicare Fast Appeal Works
Feel like you’re being discharged too soon? Learn how Medicare’s fast appeal works, the key deadlines, and what to say when you call.
Pancreatic Cancer Awareness Month: Know the Quiet Signs and Build the Right Care Team
Pancreatic cancer signs can be quiet. Learn what to watch for, who may need screening, and where to find free support.
How to Get a Copy of Your Medical Records (and What to Do If You Get Stuck)
You have a right to see and copy most of your health records. Here is how to ask, what it may cost, and what to do if you get stuck.
Free, Unbiased Medicare Help Before December 7: How to Use Your Local SHIP
Your State Health Insurance Assistance Program offers free one-on-one Medicare counseling. Here is how to reach it and what to bring.