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Terms of Use

Last updated: October 8, 2026

These Terms of Use are an agreement between you and SynquUp, LLC (“SynquUp,” “we,” “us”). By using synquup.com, you agree to these Terms of Use.

What SynquUp is

SynquUp is an education, navigation, and linkage-to-care platform. We help people find healthcare and community resources through our Care Navigator, Health Hubs, resource directory, and related tools. SynquUp does not provide medical, legal, or insurance advice, and using the site does not create a doctor-patient, clinician-patient, or other healthcare-provider relationship with SynquUp.

You do not need an account to use SynquUp. The site does not offer user accounts or logins.

Permitted use

You may use SynquUp for personal, non-commercial educational and navigational purposes. You agree not to misuse the site — including attempting to access it in unauthorized ways, submitting false information, or using it to harass or harm others.

Health information and directory results

Educational content, Care Navigator results, and directory listings are provided for informational purposes. See the Medical / Healthcare Disclaimer, Resource & Provider Directory Disclaimer, Clinical Trials Disclaimer, and Copay & Financial Assistance Disclaimer, which are incorporated into these Terms.

Blog comments

If you comment on the SynquUp blog, your comment is covered by our User-Submitted Content Terms, which are incorporated into these Terms.

Sponsored content

Some content on SynquUp is sponsored. Sponsored material is labeled as described in our Advertising & Sponsorship Disclosure and our Editorial & Sponsorship Independence Policy, both incorporated into these Terms.

Marketplace and purchases on other websites

SynquUp does not sell products through synquup.com or process payments for other sellers. Items in the SynquUp Marketplace link to the seller’s own website. Purchases on chuckkinney.com are governed by chuckkinney.com’s Terms, Refund, Shipping and Digital Product policies. Purchases on any other seller’s website are governed by that site’s own terms and policies. See our Marketplace Disclosure.

Intellectual property

The SynquUp name, logo, site design, original educational content, and database organization are owned by SynquUp or used with permission and may not be copied or redistributed without authorization. SynquUp™ is a trademark of SynquUp, LLC. A U.S. trademark application is pending for the SynquUp word mark.

Age requirement

SynquUp is intended for use by individuals 18 years of age or older. By using this site, you represent that you are at least 18. If we become aware that a user is under 18, we may remove any content that person submitted. Parents or guardians seeking resources for a minor should contact us directly rather than having the minor use the site themselves.

Termination of access

We may suspend or terminate your access to any part of SynquUp — including the ability to comment on the blog — at any time, for any reason, including violation of these Terms, without prior notice. Provisions of these Terms that by their nature should survive termination (intellectual property, limitation of liability, indemnification, governing law) continue to apply after termination.

Indemnification

You agree to indemnify and hold SynquUp, LLC, its owners, employees, and contributors harmless from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising from: your violation of these Terms; your use of the site in a way that harms another person; content you submit; or your violation of any law or third-party right. This obligation survives termination of your use of the site.

No warranties

SynquUp is provided “as is.” We do not guarantee that any resource, provider, program, or piece of information is current, complete, or error-free.

Limitation of liability

TO THE EXTENT PERMITTED BY LAW, SynquUp’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID SynquUp IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100.

TO THE EXTENT PERMITTED BY LAW, SynquUp IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR RELIANCE ON INFORMATION FOUND HERE.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR FRAUD, WILLFUL INJURY, GROSS NEGLIGENCE, VIOLATION OF LAW, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER CALIFORNIA LAW, INCLUDING CALIFORNIA CIVIL CODE SECTION 1668.

Governing law and venue

These Terms are governed by California law. Any dispute will be resolved exclusively in the state or federal courts located in Riverside County, California, and you and SynquUp consent to that venue. Either party may bring a qualifying claim in small claims court.

Copyright complaints (DMCA)

If you believe material on synquup.com (including a blog comment) infringes your copyright, send a notice to SynquUp’s designated agent: Chuck Kinney, SynquUp, LLC, 27765 Landau Blvd, Suite 104 #137, Cathedral City, CA 92234; (442) 420-6052; chuck@synquup.com. Under 17 U.S.C. 512(c)(3), your notice should include:

Counter-notice. If your material was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to the same agent. It should include your signature; a description of the removed material and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; and your name, address, and telephone number, with a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district where SynquUp may be found) and will accept service of process from the person who sent the original notice. We may restore the material as the law allows unless the complaining party tells us it has filed a court action.

Repeat infringers. We will remove comments that infringe copyright and will block further comments from people who repeatedly post infringing material.

Severability

If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

Entire agreement

These Terms, together with the policies and disclaimers they incorporate by reference (Privacy Policy, Medical / Healthcare Disclaimer, Resource & Provider Directory Disclaimer, Clinical Trials Disclaimer, Copay & Financial Assistance Disclaimer, Advertising & Sponsorship Disclosure, Editorial & Sponsorship Independence Policy, User-Submitted Content Terms, and Marketplace Disclosure), constitute the entire agreement between you and SynquUp regarding your use of the site, superseding any prior communications or representations on the same subject.

Assignment

We may assign these Terms, in whole or part, in connection with a merger, acquisition, or sale of assets, without your consent. You may not assign these Terms without our written consent.

Force majeure

We are not liable for any failure or delay in performance resulting from causes outside our reasonable control, including but not limited to acts of God, natural disaster, war, pandemic, internet or utility failures, or actions of our suppliers or service providers (including our hosting provider).

Changes to these Terms

We may update these Terms from time to time; the “Last updated” date above reflects the most recent revision. Continued use of the site after changes take effect constitutes acceptance of the updated Terms.

Contact

chuck@synquup.com · (442) 420-6052
SynquUp, LLC, 27765 Landau Blvd, Suite 104 #137, Cathedral City, CA 92234