Health system pathway
Navigation and transition-of-care pilot
Connect patient-facing education, discharge preparation, location-aware resource navigation, and professional handoff tools without turning SynquUp into the medical record.
Possible scope
- Post-discharge and condition Hubs
- Verified local and regional resources
- Professional referral-preparation workflow
- Printable patient action plans
- Accessibility and language planning
Required review
- Clinical and operational owners
- Privacy, security, and legal review
- Integration and identity boundary
- Resource-verification responsibility
- Pilot measures and escalation plan
Payer pathway
Member navigation and access pilot
Help members understand available care, medication-affordability routes, barriers, and next steps while preserving a clear boundary between education, coverage decisions, and utilization management.
Possible scope
- Medicare and insurance education
- Condition-specific navigation
- Medication affordability pathways
- Transportation and social-needs support
- Anonymous care-gap engagement measures
Required review
- Benefit and network accuracy
- Member communication approval
- Coverage and prior-authorization language
- Accessibility and language access
- Privacy and vendor-risk review
Life-science pathway
Education, access, and clearly labeled visibility
Make verified programs and studies easier to understand and act on. Paid placement may improve presentation within labeled commercial areas but cannot increase the independent match score.
Possible scope
- Condition-Hub education support
- Medication-access program awareness
- Trial-literacy and participation guides
- Clearly labeled study visibility
- Accessibility, translation, and site-support modules
Required review
- Medical, legal, and regulatory review
- Approved claims and fair presentation
- Current program terms and expiration
- Sponsorship disclosure and placement
- Aggregate-only reporting contract
Research pathway
Trial understanding and participation support
Connect people to official trial records, study contacts, location information, question preparation, and practical barrier support without promising eligibility or benefit.
Possible scope
- Plain-language study pages
- Recruiting-location navigation
- Remote and travel-preference filters
- Participant question guides
- Transportation and lodging pathways
Required review
- Official registry consistency
- Study-team and IRB considerations
- Recruiting-status monitoring
- Eligibility-language controls
- Contact and escalation ownership
Community pathway
Verified resource and referral collaboration
Improve how people and professionals find, understand, and prepare to contact a community service while keeping availability and eligibility honest.
Possible scope
- Verified organization listing
- Service-area and access details
- Referral and document preparation
- Language and accommodation information
- Correction and update pathway
Required review
- Authorized organization contact
- Service and eligibility verification
- Update schedule
- Referral expectations
- Removal and correction process
Marketplace pathway
Independent-vendor onboarding—future phase
SynquUp’s prototype marketplace is not accepting independent vendors yet. Onboarding will begin only after seller terms, identity checks, prohibited-product rules, claims review, fulfillment, returns, disputes, commissions, and tax responsibilities are finalized.
Expected requirements
- Verified seller and product identity
- Clear prices, shipping, and returns
- Material and safety information
- Affiliate and sponsorship disclosures
- Accessible product content
Health-product boundary
- No unsupported treatment or cure claims
- No hidden recurring charges
- No misleading urgency or scarcity
- No claim published solely from seller copy
- Suspension and removal process required
Review proposed vendor standards